FAQ

What makes Sleepory mattresses different?


Our mattresses are crafted using a hybrid construction—combining CertiPUR-US® certified memory foam and supportive pocketed coils—for the perfect balance of comfort, breathability, and spinal support.

Do I need a box spring or specific bed frame?

Sleepory mattresses are compatible with most bed frames, including platform beds, slatted bases, and adjustable foundations. No box spring is required.

Is there a trial period?

Yes! We offer a 100-night risk-free trial. If you're not completely satisfied, you can return your mattress for a full refund.

How long does shipping take?

We offer free shipping across the continental U.S. Orders are typically processed within 1–2 business days and arrive within 3–7 business days, depending on your location.

How is the mattress delivered?

Your Sleepory mattress will arrive compressed in a compact box. Simply unbox, unroll, and let it expand for 24–48 hours before use.

Can I return the mattress if I don’t like it?

Absolutely. During the 100-night trial period, you can initiate a return by contacting our support team. We’ll help arrange a pickup and issue a full refund.

Can I track my order?

Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website or the carrier’s website.

Do Sleepory mattresses come with a warranty?

Yes. All our mattresses come with a 10-year limited warranty covering manufacturing defects and abnormal sagging.

Are your materials eco-friendly and safe?

Yes. All foams used in Sleepory mattresses are CertiPUR-US® certified, meaning they are made without harmful chemicals like formaldehyde, heavy metals, or ozone depleters.

Can I wash the mattress cover?

Most models include a removable, washable cover. Please refer to your specific model’s instructions or contact us if you’re unsure.

How do I contact customer service?

You can reach our support team anytime at support@sleepory.com or via the Contact Us page. We typically respond within 24 hours.